The Home Energy Assistance Program (HEAP) - Winter Crisis Program begins on November 2, 2009 and runs through March 31, 2010.  To be eligible for HEAP program services, client income will be no more than 200% of the current federal poverty guidelines.  Please click on the link above for more information on the guidelines. 

Call our interactive, toll-free, multi-lingual help line to make your HEAP appointment.  The phone number is  1-866-861-6360.

EHCAC offices will accept emergency walk-in appointments between 8:00 a.m. - 9:00 a.m. Monday - Friday.  These appointments will be on a first come/first serve basis. 

Eligibility Requirements:

To be income-eligible, a household must have a total household income for the last 12 months or 90 days equal to or less than 200% of the federal poverty guidelines.  (Income guidelines representing the 200%  are revised annually).  The period used in determining annual income must not be more than 12 month, or less than the 90-day period preceding the request for assistance by the household.  For more information on income levels and household size for the 200% eligibility, please click on link.